#ux iota: United breaks UX.
Title: How United Onboards New Users Context: Want to book a flight on United via their mobile app? You are a damn fool. Best Bit: There is nothing—NOTHING!—”best” about this. via useronboard.com
Title: How United Onboards New Users Context: Want to book a flight on United via their mobile app? You are a damn fool. Best Bit: There is nothing—NOTHING!—”best” about this. via useronboard.com
Title: Design Process is a Myth Context: My way or the highway does not a design process make. Synopsis: Prescriptive design processes are like prescription shoes, sure they may fit a lot similarly sized people but they are going to … Continued
Title: Decision Fatigue is Why Designers Need to Respect Consumers Context: Making your users make too many decisions makes them make other purchasing decisions. Synopsis: Click here or click there? Drag this and drop where? Right click or file menu? … Continued