#ux iota: United breaks UX.
Title: How United Onboards New Users Context: Want to book a flight on United via their mobile app? You are a damn fool. Best Bit: There is nothing—NOTHING!—”best” about this. via useronboard.com
#ux iota: You can lead a user to water but you can’t make him drink.
“How IT people see users, using their app for the first time.” via thehipperelement.com