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CATALOGING THE ART AND SCIENCE OF USER EXPERIENCE DESIGN

users

I’ve got 99 problems and usability is about 98 of them.
8 Nov 2011

I’ve got 99 problems and usability is about 98 of them.

by Mark Congiusta | posted in: users | 0

Title: How to prioritise usability problems Context: Problematic problems can be problematic to solve. Probably. Synopsis: Good luck trying to make something without any usability issues. It’s probably not even possible. So we shouldn’t be so concerned with the existence … Continued

bugs, problems, usability
I drink your milkshake! (Because I am bored on my long commute and need something to keep myself occupied.)
28 Sep 2011

I drink your milkshake! (Because I am bored on my long commute and need something to keep myself occupied.)

by Mark Congiusta | posted in: users | 0

Title: Demographics Won’t Make a Great Milkshake Context: Don’t make a product people want to buy, make a product people want to hire. Synopsis: Understanding what customers want is difficult work. First off, there’s a lot of them and they … Continued

customers, demographics
Oh yeah? Well I know you are (not a user experience designer) but what am I (a user experience designer)?
12 Jul 2011

Oh yeah? Well I know you are (not a user experience designer) but what am I (a user experience designer)?

by Mark Congiusta | posted in: users | 0

Title: Winning a User Experience Debate Context: Designers are from Mars and everyone else is from Venus. But the part of Venus that constantly disagrees with people from Mars. Synopsis: I know this almost never happens, but what should we … Continued

debate, research, validation
What’s good for the idiot is usually good for the end user.
4 Jul 2011

What’s good for the idiot is usually good for the end user.

by Mark Congiusta | posted in: users | 0

Title: “90% of your users are idiots” Context: It’s not really that 90% of your users are idiots, it’s that’s just how they prefer to be treated. Synopsis: We make decisions all the time based on how we think our … Continued

humor, simplify
To figure out what your customers want, do not ask your customers. You heard me.
27 Jun 2011

To figure out what your customers want, do not ask your customers. You heard me.

by Mark Congiusta | posted in: users | 1

Title: How to Create Compelling Brand Experiences Context: Features? So what. Experiences? Yes please. Synopsis: Many companies, agencies and consultants spend hour upon hour with customers asking them what new features they want to see in the products they use. … Continued

customers, features, testing
User experience design: It’s all in your users’ heads.
13 Jun 2011

User experience design: It’s all in your users’ heads.

by Mark Congiusta | posted in: users | 1

Title: The Psychologist’s View of UX Design Context: A head shrink tells you what’s going on in the heads of people using the devices we are trying to shrink. Synopsis: User experience designers and psychologists share a fascination with the … Continued

psychology, usability
User experience: If you don’t know, you’d better ask somebody.
2 Jun 2011

User experience: If you don’t know, you’d better ask somebody.

by Mark Congiusta | posted in: users | 0

Title: I don’t care about User Experience Context: Things I don’t miss: Being met with blank stares while answering the question “So what exactly is it that you guys do?” Synopsis: We are no longer strange, mystical beings that people … Continued

business, clients
Form follows function isn’t just a good idea, it’s the law. Well, at least it should be.
8 May 2011

Form follows function isn’t just a good idea, it’s the law. Well, at least it should be.

by Mark Congiusta | posted in: users | 0

Title: Designing from the Inside-Out: Behaviour as the Engine of Product Design Context: What does your product look like? Just kidding, no one cares. How your product works is what matters. Synopsis: Nice presentation that asks designers to forget about … Continued

behavior, Slideshare
Your users are S.T.U.P.I.D. It’s your job to make them S.M.A.R.T.
26 Apr 2011

Your users are S.T.U.P.I.D. It’s your job to make them S.M.A.R.T.

by Mark Congiusta | posted in: users | 0

Title: Are your users S.T.U.P.I.D? How good design can make users effective Context: The quickest way to make users hate your product is to make them feel dumb when they use it. Synopsis: The quality of the acronyms in this … Continued

assumptions, optimization
If you prick a user does he not bleed? If you give him a crappy experience does he not revenge?
23 Mar 2011

If you prick a user does he not bleed? If you give him a crappy experience does he not revenge?

by Mark Congiusta | posted in: users | 0

Title: Why User Experience Cannot Be Designed Context: We can take lots of things into account when designing UX, except the most important part: the user. Synopsis: Sure we talk about “user centered design”, but what does that really mean? … Continued

context
You want UX desirability? You can’t handle UX desirability!
11 Mar 2011

You want UX desirability? You can’t handle UX desirability!

by Mark Congiusta | posted in: users | 0

Title: UX is 90% Desirability Context: The word every UX designer wants to hear from their customers? “WANT!” Synopsis: Want and need are technically 2 different things. Traditionally things that you “want” are objects that you desire because you believe … Continued

Apple, desirability
Any sufficiently advanced user experience would be indistinguishable from delight.
8 Mar 2011

Any sufficiently advanced user experience would be indistinguishable from delight.

by Mark Congiusta | posted in: users | 0

Title: Passive magic, design of delightful experience Context: Filling your end users with delight is rarely easy, but always rewarded. Synopsis: This is basically just a collection of really cool (read: delightful) user experiences. From hardware to software, and all … Continued

delight, hardware, mobile
With a phone like that, who needs brains?
20 Jan 2011

With a phone like that, who needs brains?

by Mark Congiusta | posted in: users | 0

Title: Product Testing Institute – Models Context: Yup. These are your users. Synopsis: Sometimes it is hard to account for the wide range of user abilities for which we have to account. This disparity in techni…technolo…tenchol…tech-savvitudeness makes our jobs even … Continued

humor, mobile, video, YouTube
The only dumb user is the one you treat that way.
10 Jan 2011

The only dumb user is the one you treat that way.

by Mark Congiusta | posted in: users | 0

Title: The Dark Side Of Usability Context: Obi Wan was right; the Dark Side is an easy trap to fall into. Be strong young UX Jedis. Synopsis: Socrates thought that writing would rob people of their ability to remember things. … Continued

usability
Life is not about the roller coaster itself, it’s about the almost crapping your pants on the first drop.
2 Dec 2010

Life is not about the roller coaster itself, it’s about the almost crapping your pants on the first drop.

by Mark Congiusta | posted in: users | 0

Title: Designing Great Experiences: The Gap Between Activities Context: One of my favorite design quotes from the Tao Teh Ching is: “Clay is molded into a vessel, but the usefulness of the vessel depends on the space where nothing exists.” … Continued

behavior, Disney, experiences

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