CATALOGING THE ART AND SCIENCE OF USER EXPERIENCE DESIGN
Title: Idiots, Drama Queens and Scammers: Improving Customer Service with UX Context: If making customers happy – truly happy – was everyone’s primary responsibility, everything else would just fall into place. Synopsis: We spend so much time designing and building … Continued
Title: Complexity and User Experience: Understanding features in terms of complexity instead of functionality Context: Reducing complexity involves ruthless editorial control over feature inclusion. Now if we can just convince the sales guys that this is the right thing to … Continued
Title: How To Achieve Simplicity In Design Context: The desire for simplicity is not the same as a commitment to simplicity. Synopsis: Everyone claims to love simplicity. “Things shouldn’t be difficult to use! Make it simple.” But dare to ask … Continued
Title: What I Bring to UX From…Architecture Context: User experience design…it takes all kinds. Synopsis: User experience is a relatively new discipline which means that most of its practitioners do not come from a specific UX professional or educational background. … Continued
Title: 100 Things You Should Know About People: #57 – There Are 4 Types Of Creativity Context: Sure you might be creative…but what type of creative are you? Synopsis: People are born creative. People must work to learn to be … Continued
Title: The Messy Art Of UX Sketching Context: You cannot design without sketching. It just can’t be done. Fact. Synopsis: The single most important skill – yes SKILL not TALENT – that every designer needs is the ability to communicate … Continued
Title: What Great Companies Know About Culture Context: An organization is only as good as its people. Everyone says it, not everyone means it. But I do. Because you guys are the wind beneath my wings… Synopsis: When the going … Continued
Title: If You’re Busy, You’re Doing Something Wrong: The Surprisingly Relaxed Lives of Elite Achievers Context: Bees do it. Beavers do it. Lions don’t. Which is why they are the kings of the jungle and lay around all day while … Continued
Title: Welcome to the post-digital world, an exhilarating return to civility – via Facebook and Lady Gaga Context: Keeping it real is not just a good idea, it’s the law. According to the guy who wrote this article anyway. Synopsis: … Continued
Title: Don’t Let What You Know Limit What You Imagine Context: The best way to set yourself apart from the competition is to stop doing everything the same way that they do. Synopsis: Being an expert in your field can … Continued
Title: Easier Is Better Than Better Context: Multiple choice quiz: You should read this article because (A) I told you to. Synopsis: Making decisions is actually a mentally taxing activity. The more decisions one has to make in a day … Continued
There are reasons why designers shouldn’t code and coders shouldn’t design.
Title: A Brief Rant On The Future Of Interaction Design Context: Everyone has a vision of the future. The crap part about them is that most of them were only visionary 2 visions ago. Synopsis: Your iPad is pretty cool … Continued
Title: How to prioritise usability problems Context: Problematic problems can be problematic to solve. Probably. Synopsis: Good luck trying to make something without any usability issues. It’s probably not even possible. So we shouldn’t be so concerned with the existence … Continued
Title: The Dark Side of Design Context: Design can be used for evil as well as for good. Choose your path wisely. Synopsis: I’ve been tempted to cross over to the dark side of design a few times in my … Continued