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Cataloging the art and science of user experience design
user-centric
Connected complexity

Title: The Internet of Things Needs Design, Not Just Technology Context: We’ve finally hit the point where we all agree that technology without design is bad, right? RIGHT?!?! Synopsis: A fully networked world is coming. Your toaster will talk to

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Traffic jam participation

Title: Design as Participation Context: Who should we be designing for? Nothing like a dense academic treatise to answer an otherwise straightforward question. Synopsis: Designers design for users. This is dogma. Fact. Law even. That’s basically our job description. Users

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Sherlock Holmes: UX researcher at heart

Title: What user researchers can learn from Sherlock Holmes Context: The world’s greatest detective can teach us a thing or two about understanding end users. Synopsis: The bane of criminal masterminds and nefarious schemers throughout the whole of Victorian England

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How to be an expertImage credit: Alan Cleaver, "How to be an expert", April 21, 2008, Flickr

Title: Should Software Come in Advanced and Beginner Versions? Context: Treating new and veteran users the same in your software is a sure way to ensure no one will be happy with it. Synopsis: You can’t be all things to

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Title: The Story of Doug Dietz: Creative Confidence in the MRI Suite Context: When design is at its best it doesn’t make products better, it makes people’s lives better. Synopsis: It is entirely possible to design something and convince yourself

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Title: At 90, She’s Designing Tech For Aging Boomers Context: Design isn’t always about what you can prove, sometimes it’s simply about what you know. Synopsis: This rapidly changing, tech obsessed, innovation-centric culture in which we live is unquestionably a

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Business software

Title: The Next UX Revolution: Transforming Stodgy Enterprise Applications Into Engaging Experiences Context: Most business software is complete crap. Here’s how to fix that. Synopsis: Your first day of work. You are handed a laptop preloaded with a bunch of

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The Shuffleboard of UX Pain

Title: The Rise of the UX Torturer Context: Why ask users to pay for a better user experience when it’s easier to design one so bad they’ll be willing to pay you to not have to deal with it? Synopsis:

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Listen, ProfitImage credit: John, “Listen, Profit”, June 6, 2007, Flickr

Title: The Bottom Line Value of Design Context: The most certain path to profit is great design. No you can’t have a raise. Synopsis: The evidence is no longer anecdotal, design commitment is the single most important business differentiator that

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Title: Everyone Deserves Great Design Context: A brief manifesto on the need for universally beneficial and demonstrably good design. Synopsis: Sometimes we look at design and treat it like a cute puppy; we “ohhh” and “ahhh” over it without every

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Title: Superheroes & Villains in Design Context: The two words most detrimental to great design are “Yes, but…” Synopsis: I’m not really sure why but some of mankind’s greatest triumphs and most tragic failures seem to happen in the design

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In order to design the best baby bottle, it helps to first understand babies. A surprisingly novel approach. via vimeo.com

Title: The No UI debate is rubbish Context: Context is king. Synopsis: I forget where the user experience zeitgeist is at this week. Are we against all forms of UI controls now or is it back to the tried and

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Title: The First 15 Seconds Context: You only get one chance at a first impression. Even with software. Especially with software. Synopsis: Users are lazy. Users are vain. Users are selfish. Which is why, just like with teenagers, you have

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Title: The Next Big UI Idea: Gadgets That Adapt To Your Skill Context: Using UI adaptability to appeal to both power users and novices without alienating either. Synopsis: Every new feature adds complexity. Only a fraction of your users will

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