Pianos are renowned for their poor out-of-the-box usability.
Title: The dirty secret that your UX engineers are not telling you
Context: OK, so it’s mostly a sales pitch masquerading a s a blog post. Doesn’t mean it’s not relevant.
Synopsis: Our products have too many features. You can’t argue with this. It is fact. How do I know? Well, because I can do all this awesome stuff with it. That means that users are going to hate it. Because, as we all know, users are drooling idiots who should be treated like lobotomized infants that must be force-fed a steady diet of tasteless gruel through a straw. Anything more complex than that (i.e. these products that we make that have all these features) are just going to make their brains explode from criminally negligent overstimulation. I mean we all know that if a user isn’t able to use every single feature of your product straight out the box without any instruction or trial and error than you sir/madam have failed as a designer. Thus, the obvious solution is to remove as many features as you possibly can until all you are left with is a text field and a button. I suppose you could also just spend some time overcoming complexity with good design and sensible directional hints to guide users along specific workflows but really, who has the time to do all that?
Best Bit: “Unfortunately, far too many people are confusing simplicity with good design. Sure, there are way too many bloated products out there, but there are now increasingly many products that are extremely shallow, in the name of good design.”