CATALOGING THE ART AND SCIENCE OF USER EXPERIENCE DESIGN
Title: Make me think! The design of complexity Context: By hiding complexity from people are we unintentionally making them dumberer? Synopsis: Plato (putting words into the mouth of Socrates) famously warned that the invention of writing would ruin humanity by … Continued
Title: Why These German Researchers Became Self-Driving Cars Context: Design empathy isn’t just for users anymore. Synopsis: As designers, we constantly fret over the conditions within which our end users must operate. We often go to great lengths to put … Continued
Title: Design thinking and haunted houses Context: If at first you don’t succeed, spook, spook again. Synopsis: No one wants to deliver their customer a miserable experience. Well, almost no one. If your job is to scare the bejeezus out … Continued
Title: How to use empathy in design without killing millions of women Context: Empathy is neither good nor bad, it is in the eye of the beholder. Synopsis: Traditionally, empathy gets a pretty good rap. If you are empathetic, you … Continued
Title: How IDEO Designers Persuade Companies to Accept Change Context: Having trouble designing for someone? Try designing with them instead. Synopsis: The job of a designer is hardly limited to the act of designing. Especially when working for — and … Continued
Title: The Story of Doug Dietz: Creative Confidence in the MRI Suite Context: When design is at its best it doesn’t make products better, it makes people’s lives better. Synopsis: It is entirely possible to design something and convince yourself … Continued