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Cataloging the art and science of user experience design
software
Language translation

Title: Design for internationalization Context: Not everyone speaks the same language, and everyone certainly doesn’t speak the same language as your UI. Synopsis: According to the most recent statistics the average global digital consumer owns almost 4 connected devices. Of

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Windows 10 upgrade fail

Title: Computer-Assisted Embarrassment Context: The only things that regularly embarrass my kids more than I do are their “smart” devices. Synopsis: We’ve all surely been embarrassed by technology at one time in our life whether it be an overly creative

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Conversational UI

Title: Die Dashboards Die! Why Conversations Will Reinvent Software Context: You can either show your customers a bunch of data or you can talk to them about what it means. Which do you think they would rather do? Synopsis: Big

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Title: Set It and Forget It: How Default Settings Rule the World Context: Don’t like your current user experience? You could change it. Or continue to suffer. Totally your call. Synopsis: Nobody changes their default settings. On anything. Ever. Software,

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System failure

Title: The Edges Context: It’s all fun and games until your user experience runs into someone else’s user experience. Synopsis: You spend months crafting your product’s user experience. You consider every detail. Sweat over each pixel. Obsess over all of

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ET game for the Atari 2600

Title: The man who made ‘the worst video game in history’ Context: Fast. Cheap. Good. You can have two. Synopsis: There’s a million cautionary tales throughout the (relatively) brief history of software development that highlight the myriad ways with which

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The simplest solutions are often the cleverest. They are also usually wrong.

Title: When It Comes to UX Design, Simplicity Is Overrated Context: Simplicity is in the eye of the beholder. Clarity is universal. Synopsis: Einstein once said something clever about simplicity and making things as simple as possible but no simpler

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Value vs. Feasibility in usability debt

Title: How to Effectively Address the Usability Debt Within Your Product Context: Never put off until tomorrow any usability debt you can clear off your backlog today. Synopsis: There are lies, damn lies, and the promise we make to ourselves

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Usage vs. Features graph

Title: Before You Plan Your Product Roadmap Context: Some of your users may use some of your features some of the time but if none of your users are using all of your features any of the time, you’ve got

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Inverse proprotionality between good UX design and number of PowerPoints used to describe the end product.

Title: Value of UX Design Context: Less Powerpoint! More product customization! Synopsis: If you have a job where you have to use tools designed specifically for business purposes, odds are that you want to stab yourself in the face whenever

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User stories

Title: How to produce better designs for complex apps Context: User stories: the cause of — and solution to — all of your software’s problems. Synopsis: Ernest Hemingway famously said about writing stories: “Write drunk, edit sober.” Unfortunately when it

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How to be an expertImage credit: Alan Cleaver, "How to be an expert", April 21, 2008, Flickr

Title: Should Software Come in Advanced and Beginner Versions? Context: Treating new and veteran users the same in your software is a sure way to ensure no one will be happy with it. Synopsis: You can’t be all things to

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The Next Feature Fallacy: the most tragic curve in tech

Title: The Next Feature Fallacy: The fallacy that the next new feature will suddenly make people use your product Context: “C’mon man! just one more hit…” —Junkies and people arguing for more features in your software Synopsis: There is only

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It takes all kinds of users

Title: 7 Things Every Designer Needs to Know about Accessibility Context: Accessibility isn’t just a good idea, it’s the law. Seriously. Synopsis: You’ve just finished a many month-long redesign of a huge UI overhaul. You spent sleepless nights agonizing over

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"Should I make it a user setting?" flowchart

Title: Designing Settings Context: All software has user settings. For some reason. Synopsis: We live in a personalized, customized, bespoke world designed, developed, and made specifically for you. You want a firmer mattress than your sleeping partner? Turn a dial.

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