Title: Value of UX Design
Context: Less Powerpoint! More product customization!
Synopsis: If you have a job where you have to use tools designed specifically for business purposes, odds are that you want to stab yourself in the face whenever doing your job involves using those specifically designed tools. Why? Because, invariably, those tools don’t do what they do very elegantly. Yes, they do what they are expected to do — if they didn’t do what they were supposed to do, you wouldn’t be allowed to do things with them — but rather how they do what they do is not worth doing. Unfortunately for you (or us, as the case may be) the person making the decision on whether or not to buy this specifically designed tool only cares if it does what it is supposed to do and couldn’t give a solitary hoot about how it does what it does. Why? Because this person’s job isn’t to make you happy, it’s to make some other higher ranking executive happy, and that other higher ranking executive also isn’t in the business of giving lots of hoots about how stuff in his business gets done, only that they do. And that means you’ve got spend a lot of your time doing things that need to get done with tools that are pretty much doo-doo.
Best Bit: “Every time I see PPT where user interface is explained with only few key conclusions, I am asking: Why that labelling is not directly part of the interface?”

via medium.com/enterprise-ux