Title: Organizational Challenges for UX Professionals
Context: You’ll probably recognize more than a few of these pitfalls. No bonus points if you sadly nod your head to all of them.
Synopsis: So achieving good user experience is really no secret. Hire great people, empower them, support them, and get out of their damn way. Unfortunately there are an almost infinite number of ways to screw that up, and we’re not talking slight deviations from the mean here. User experience professionals are trained to be resilient and to find solutions for problems, no the real rot is systemic, eating away at the core of your organization, ensuring that the effort it takes to overcome these obstacles and implement an experience even remotely delightful is Sisyphean in scope. Great products and experiences come from companies with cultures that celebrate user experience as the end goal, not yet another step along the way.
Best Bit: “A great organizational culture is a necessity if we are to create great products.”
via uxmatters.com
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