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Cataloging the art and science of user experience design
December 2011

Title: The Myths of the Overworked Creative Context: Our energy is a finite resource that requires renewal or you will go into debt. So stop spending what you don’t have. Synopsis: Fact: we suck at taking care of our internal

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Title: Designers Behind Facebook Timeline: 5 Keys To Creating A UI With Soul Context: How do you design a UI around an ephemeral idea such as people’s memories? Synopsis: It’s not everyday a user experience team is asked to design

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I'm Surrounded By IdiotsImage credit: PJD Hancock, “I'm Surrounded By Idiots”, May 17, 2009, Flickr

Title: Idiots, Drama Queens and Scammers: Improving Customer Service with UX Context: If making customers happy – truly happy – was everyone’s primary responsibility, everything else would just fall into place. Synopsis: We spend so much time designing and building

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Let's have some complexityImage credit: futureatlas.com, "Let's have some complexity", October 30, 20108, Flickr

Title: Complexity and User Experience: Understanding features in terms of complexity instead of functionality Context: Reducing complexity involves ruthless editorial control over feature inclusion. Now if we can just convince the sales guys that this is the right thing to

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Title: How To Achieve Simplicity In Design Context: The desire for simplicity is not the same as a commitment to simplicity. Synopsis: Everyone claims to love simplicity. “Things shouldn’t be difficult to use! Make it simple.” But dare to ask

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Title: What I Bring to UX From…Architecture Context: User experience design…it takes all kinds. Synopsis: User experience is a relatively new discipline which means that most of its practitioners do not come from a specific UX professional or educational background.

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Title: 100 Things You Should Know About People: #57 – There Are 4 Types Of Creativity Context: Sure you might be creative…but what type of creative are you? Synopsis: People are born creative. People must work to learn to be

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Title: The Messy Art Of UX Sketching Context: You cannot design without sketching. It just can’t be done. Fact. Synopsis: The single most important skill – yes SKILL not TALENT – that every designer needs is the ability to communicate

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culture is not a crimeImage credit: Dawn Endico, "culture is not a crime", May 27, 2005, Flickr

Title: What Great Companies Know About Culture Context: An organization is only as good as its people. Everyone says it, not everyone means it. But I do. Because you guys are the wind beneath my wings… Synopsis: When the going

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party manifestos should be legally bindingImage credit: raysto, "party manifestos should be legally binding", May 21, 2011, Flickr

Title: User Experience Design: A Mini-Festo Context: Why be long winded and verbose when a few pithy bullet points will suffice? Synopsis: A nice – and gratefully brief – polemic on what we, as user experience professionals, should be trying

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Range Rover Evoque Wireframe Launch PartyImage credit: Dave Pinter, "Range Rover Evoque Wireframe Launch Party", January 2, 2006, Flickr

Title: Don’t design wireframes. Document experience! Context: Sure part of the job is building wireframes. The key phrase being “part of”. Synopsis: Architects aren’t judged on the beauty of their blueprints. Author’s don’t win awards for their outlines. Chef’s do

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Title: If You’re Busy, You’re Doing Something Wrong: The Surprisingly Relaxed Lives of Elite Achievers Context: Bees do it. Beavers do it. Lions don’t. Which is why they are the kings of the jungle and lay around all day while

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Title: Welcome to the post-digital world, an exhilarating return to civility – via Facebook and Lady Gaga Context: Keeping it real is not just a good idea, it’s the law. According to the guy who wrote this article anyway. Synopsis:

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