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Cataloging the art and science of user experience design
November 2010

Title: Why work doesn’t happen at work Context: Great TEDx talk by Jason Fried, co-founder of 37signals who explains why “work” the place and “work” the set of tasks we get paid to accomplish are sometimes mutually exclusive. Synopsis: Want

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Want a simple, powerful and sustainable innovation?  Design the customer’s experience to delight and sustain the customer, rather than spending all your innovation effort on the speeds and feeds.  As Microsoft Word demonstrates, we typically can’t consume all the features

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Title: Wireframes are dead, long live rapid prototyping Context: Prototypes may be harder to make, but do they make a UX designer’s job easier in the long run? Synopsis: As software design becomes more complex and time to market becomes

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Title: 10/GUI Context: Multi-touch: it’s not just for mobile devices anymore… Synopsis: The promise of multi-touch interaction presents several problems in the context of desktop computing, i.e. ergonomic, metaphorical, organizational. Here is a concept that tries to address these issues

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Title: Why Stories Work as Design Tools Context: One of these days I’ll stop beating the storytelling drum. Today is just not that day I’m afraid. Synopsis: Great post on the “why” of storytelling, but also with some nice tips

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Creativity is under threat. It happens whenever and wherever there’s a squeeze on the ingredients of creativity, and it’s happening in many businesses today. According to the Labor Department’s most recent stats, productivity is up. But stretching fewer employees to

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Title: The Phone Call Is Dead Context: Want another reason to move UC clients away from a telephony mindset? How about TechCrunch telling you that voice calls are passé. Synopsis: Well voice isn’t really dead just yet. But it is

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Title: A LIFE ON FACEBOOK. Context: A familiar story told by way of Facebook. Fun and sweet. Synopsis: Social media may change the way we communicate but does it change the way we live our life? Who knows? Life is

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Title: Shades of Grey: Thoughts on Sketching Context: Back away from the computer every once in a while and pick up a pen and paper. You will be glad that you did. Synopsis: Remember when you were a kid and

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Title: DICE 2010: “Design Outside the Box” Context: Facebook, reality, gaming, ubiquitous scoring systems, positive reinforcement behavior modification. It’s all in there. Synopsis: This is a longish video (:30 minutes) of a tour de force presentation that looks at how

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Title: Bringing Design to the Business World Context: Is design important to business? I think we all know the answer to that question. (Hint: it’s “yes”.) Synopsis: Business has traditionally considered design an “expense” and secondary to the success of

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For new initiatives a product manager typically starts by writing an internal press release announcing the finished product. The target audience for the press release is the new/updated product’s customers, which can be retail customers or internal users of a

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Title: Make It So: What Interaction Designers can Learn from Science Fiction Interfaces Context: We help make the future, so what can we learn from cool sci-fi movies that will help us? Synopsis: The influence that visions of the future

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Title: The UX Card Sort Context: When someone asks you what you do in your job everyday, what do you tell them? Synopsis: A wonderful little app that asks you to sort some UX task flash cards into categories explaining

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Title: Why designers should learn to code. Context: Don’t worry, I’m not heaping more work on you guys. It’s just an interesting opinion. That I happen to share. Synopsis: The hybrid designer/developer mythical creature is rumored to live in a

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